Break & Fix = Downtime = Money Lost!
Your business technology must be kept running
and we have the solution
Hi everyone!
This is Roy Ong, Principal Consultant at ManagedIT.SG
A very warm welcome. Hope everyone is doing well.
Let’s start this with a question …
Do you have that particular moment in time when the technology in your business breaks down and you gulp in despair?
We’ve been in business for more than 20 years and it still gets us every time it happens.
We receive calls from ad-hoc clients asking us for IMMEDIATE support and they are willing to pay us urgent fees, just so that we can solve their problem ASAP!
We feel for our fellow business owners who suffer downtime.
Downtime is costly
- Employees sit around unproductive
- Clients are given excuses .. and more excuses
- The profile of the business suffers
- and it really doesn’t look good in the eyes of your clients
In this day and age where so much of your business depends on technology, when your servers, your network, your internet or your email goes down, each member of your staff needs to know who to call and whose going to fix it!
Every minute, every hour that the technology fails, that’s business lost and money down the drain.
But you know what, that waiting for something to break and then fixing it, doesn’t it sound primitive?
It’s like driving a car everyday and waiting for it to break down before we call the tow truck to bring it to the workshop.
That really sounds like we need some preventive work.
Maybe something like changing engine oil, changing brakes pads, spark plugs, things that we can do in advance to help prevent the car from breaking down in the first place.
That sounds pretty much like what good car owners do! Regular preventive servicing.
So, what preventive measures do you take to help protect your technology?
You don’t, do you?
Well, you are not alone.
Here’s where we come in.
What we do is no secret, it has one simple goal …
We do all we can, to prevent breakdowns and downtime.
How?
Very simple, we tie our business performance to your downtime, to the number of times you call us for service.
You call us once to report a problem, our engineer gets to work and it costs us engineering-hours.
You call us twice, our engineer gets to work and it costs us engineering-hours.
You call us thrice, four times, five times … I think you get the picture.
The more you call, the more work we have to do and the more engineering-hours we have to spend.
So, if we can solve all your problems BEFORE you call us, then we get less calls and less work!
Which means, we need to prevent you from calling us.
How Do We Do That?
Again its simple
We just need to make sure that your server, your computers, your internet, your email are all working fine and working as they should.
If we do all that, you don’t have a reason to call us anymore!
And what if we don’t?
Sigh, then we get more work and my engineers have to pour in more hours to get things fixed.
Doesn’t make business sense for us.
So the key is making sure and doing everything we can, to ensure that your server, your computers, your internet, your email are all working fine and working as they should.
Less downtime = Less work!
Interested to find out how we do this?
Full disclosure – we are running an offer right now, just so that you know, its a limited time offer, once we hit our target, we’ll withdraw the page.