Be honest with yourself. How much time and productivity did you and your business lose on computer or technology problems over the last 12 months?

It would be relatively safe to bet on the fact that even routine maintenance had a bigger impact than you planned. Cyber-attacks, ransomware, phishing emails etc. The last 12 months has been quite a ride. Without getting an analyst to crunch through every attack, every downtime, and every possible measurable matrix, it would be hard for you to know how much money you could have earned in those lost hours.

You didn’t go into business to be an IT expert, but suddenly, there you are battling workstation, software, data backups, anti-virus, email protection, file access permissions etc. on a daily basis. Things that you don’t particularly care much about nor understand. But nevertheless, you understand the implications and the impact that these would make on your business and you couldn’t leave them unattended. You didn’t start a business to run an IT company, you started a business because you are great at what you do. So what’s next? What’s the solution?

We can help you get back to doing what you are passionate about. Free up your time to focus on the core issues of your business, for revenue growth and for servicing your customers. Those issues that you used to perform for your computers and technology? Offload all of them to our Managed Services team. Here’s what we can do for you:

Software and Security Updates:
If it seems like an update for something is always popping up, sending your employees away for yet another coffee break while it runs, you’re not far off. While it’s great that software providers are continually improving their product, patching holes and reinforcing against threats, keeping up with them all can be incredibly time-consuming. We can handle all updates and patches, ensuring all your machines and technology are kept up-to-day and keeping your employees focused on business tasks.

Help-Desk:
While we can’t remotely unjam the copier (yet), we can take care of all those “I don’t know how to”, “I think it’s broken” or “I need another” tech problems that incrementally drive you crazy. You can simply circulate the new reporting protocol and watch how fast these small problems are solved by us, and how your employees can get back to work, more productive than ever.

Network Management and Security:
The last thing you want is extended downtime thanks to crashed servers or a cyber-attack. We work with you to balance security with your business’ necessary tasks and access. This leaves you protected and operational. You have your staff set-up with the exact permissions they need, robust backup systems in place, and early warning when hardware/software is aging out. Remember, if you and your technology stay operational, we deal with fewer support calls. A win-win for both!

Strategic IT Planning:
Why blow your IT budget putting out fires, buying incompatible systems or technology you simply don’t need? We will be on-hand to render our support, our knowledge and our experience. We can conduct strategic planning in line with your goals. So if you are ready to scale, we will be there every step of the way, ensuring you have the right technology and right deployment, scheduling your expenses to only when you make use of the technology.

Moving to our Managed IT Services Program is easier than you might think. Your tech support will come in one flat fee. Your IT budget will be managed by knowledgeable and experienced professionals. The time you spend battling IT problems could be the time you spend earning money, growing your business and moving strategically forward.

Let us know you’re ready to get back to the parts of your business you love. We’ll take it from there.

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ManagedIT.SG is an IT Support, IT Solutioning and Managed IT Service Provider specializing in serving Small Businesses in Singapore. Call us at +65 6748 8776 and let us manage your Small Business IT today!